Your site receives a free Tripcart subdomain by default. You can enhance branding by adding your own domain.
The Custom Domain feature in TripCart lets you personalize your website’s domain, enabling a branded URL like yourdomain.com instead of the default your-subdomain.tripcart.site.
Step 1: Access Custom Domain Settings #
- Log in to your TripCart account and navigate to your Dashboard.
- Go to Website Settings > Custom Domain.
- Click the Edit button beside the Custom Domain field to access the domain setup.
Step 2: Add Your Custom Domain URL in TripCart #
- In the Custom Domain field, enter your complete custom domain URL, including https://. Example: https://yourdomain.com
- Click the Tick icon to confirm and proceed with the setup.
Step 3: Configure Your Domain’s DNS Settings #
Now, you’ll need to log in to your domain hosting provider’s platform to set up a CNAME record for your domain. There are 2 ways to add your custom domain name which are:
- Using cPanel
- Using your Hosting Dashboard
If you prefer to use your hosting dashboard, it’s best to reach out to your hosting provider for specific guidance. Hosting dashboards vary widely between providers, making it impractical to cover all variations here. Additionally, if your domain and hosting are managed by different companies, the process can become more complex. Therefore, consulting your hosting company is the most efficient way to get the assistance you need.
In this documentation, we will be adding a custom domain using cPanel. Below are the steps for adding custom domain through cPanel:
Adding Custom Domain Name through cPanel #
- Login to your cPanel using your login credentials and find the Zone Editor under Domains section.
- If the Domain Name is unavailable in the Domain List then click on the CNAME Record button.
Note: If you’re adding the main domain, you can either configure a CNAME record or use the Manage option. However, the safer choice is to use the Manage option.
- Give a domain name, and add the CNAME as cname.ontripcart.com
- After adding the CNAME, you are done. It may take a couple of hours to several hours for the verification process to complete. So, wait for some time.
In Step No. 2, if the Domain name is available in the Domain List, then you will need to add the domain name by clicking on the Manage Option. Choose CNAME as Type from the dropdown menu and in the Record section type: cname.ontripcart.com
In the name section type “@”, if it gives you an invalid result, then add your domain name there (example: mysite.com.) instead of “@”. Then click on the Save record button to finish.
Adding Custom Domain Name through Cloudfare #
If you are using Cloudflare, then you need to follow the below steps.
- Go to the DNS section and select Records.
Adding the CNAME Record #
- Click on Add Record.
- Configure the CNAME settings as follows:
- Type: Select CNAME
- Name: Use “@” to denote your root domain
- Target: Enter cname.ontripcart.com
- Proxy Status: Set to DNS only (disable proxy)
- Click Save to apply the settings.
Step 4: Verify Your Domain #
After configuring your DNS, TripCart will automatically start the verification process. This may take few hours to complete. Once the domain verification process is completed and you will receive an email domain status.
- If verification fails after a few hours, double-check the DNS settings in your cPanel or Cloudflare account for accuracy.
- For continued issues, reach out to the TripCart Support Team for assistance.
By following these steps, you’ll successfully set up your custom domain in TripCart, giving your website a professional, branded URL.