The Form is an essential part of your tour booking experience. It allows you to decide how inquiries are handled on your website,either through a built-in form or by redirecting users to an external link.
This flexibility helps you design a user journey that fits your business needs.
Tripcart allows you to assign different forms for:
- Inquiry Lead Form
- Sold Out Form
- Button Labels
Note: You can create and manage new forms from:Dashboard → Apps → Form Builder
Full documentation: https://docs.tripcart.com/article/form-builder/
Once your forms are ready, you can configure how they appear across tours using:
Dashboard → Tour Settings → Miscellaneous → Form Settings
Follow the instructions below to set everything up correctly.
Booking Button Label: #
You can customize the main booking button displayed under the Pricing widget on the single tour page.
This allows you to:
- Rename the button to match your preferred language
- Adjust the text to better reflect your booking flow
Tour Inquiry Lead Form #
You can place an inquiry form directly below the Pricing widget on the tour details page, allowing visitors to ask questions before booking, request clarification about pricing, itinerary, inclusions, or dates, and contact you without leaving the page.
You can simply select the form or add link you want to display, and it will appear instantly under the Pricing section. You can configure below settings:
- Inquiry Button: This allows you to choose whether the inquiry button should open an external link or display a form for visitors to submit their questions. The inquiry form option is selected by default.
- If you choose the Inquiry form, you need to set the following settings.
- Choose Inquiry form: Select the form to show when travelers click the inquiry button.
- Button Label: Define the text that appears on the inquiry button.
- Inquiry form label (Mobile): Enter the label that will be shown on mobile devices for better responsiveness and clarity.
- If you choose the link option in the Inquiry form button, you need to set the following settings:
- Button Link: Enter the external URL you want the inquiry button to redirect to.
- Open in New Tab: Enable this toggle to open the link in a new browser tab.
Sold Out Lead Form #
When a tour date is sold out, the Book Now button can automatically be replaced with a lead form.
This helps you continue capturing leads even when no seats are available. You can choose any form you have created to display instead of the Book Now button for sold-out dates.
- The Sold Out Form option lets you select any form you’ve created to display when a tour is sold out.
The Sold Out Label field allows you to customize the text that appears on the sold-out button or message.
📧 If you face any issues or have questions, please reach out to our support team or initiate the chat located on the right.